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Can I email Uber support?
If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.
How do I contact Uber directly?
Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available.
How do I email Uber app?
Go to the menu (using the icon in the top-left corner) and then Help, and you’ll find an option to send a message. Select More and then “Can’t find the answer to your question?”.
How do you send a message to Uber?
How it works
- Request your ride. Tap to open the app and request a ride as you normally would.
- Tap the ‘Any pickup notes? ‘ field. Select from pre-written messages or write your own.
- Hit Send. Let your driver know where you are or other helpful updates.
Why does Uber make it so hard to contact?
Uber puts up big walls between you and customer service that can make it seem nearly impossible to get help. Some Uber customers can call Uber, but not every user has access to the phone number. If you have an issue with a specific trip, go to “Your Trips” inside the Uber app to get help.
How do I call Uber without the app?
How to request an Uber ride without the app
- You can request an Uber ride online via m.uber.com, whether that’s on:
- To use the website version of Uber, you will need to create an account to register your contact details and your payment method (PayPal and credit card) for the ride.
Where do I send a complaint to Uber?
Submit a question Contact our team 24/7 via the Help section of the Driver app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response.
How do I contact Uber without the app?
How can I talk to Uber drivers?
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
Does Uber have a live chat?
It’s now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.
Does Uber have a telephone number?
Phone support You can speak to our friendly team by calling 1300 091 272.
Can you pay Uber with cash?
Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.